Privacy Policy

This document outlines how shopxr.org (referred to as the “Site” or “we”) gathers, utilizes, and shares your Personal Information during your Site visits.

Should you have questions after reviewing this policy or wish to discuss privacy practices, reach out via email at info@shopxr.org.

The Site gathers information about your device, Site interactions, and data needed to enhance your experience. Additional information may be collected if you request customer support. “Personal Information” refers to any details identifying an individual.

Device Information

• Purpose: Accurate Site loading and usage analytics for optimization
• Collection Method: Automatic via cookies, log files, web beacons, tags, pixels
• Business Sharing: Provided to advertising partners for improved user experience
• Data Types: Browser version, IP address, timezone, cookie data, viewed products, search terms, interaction patterns

Customer Support Information

• Purpose: Contact and support provision
• Collection Method: Directly from you
• Business Sharing: Internal use only for support fulfillment
• Data Types: Varies by contact method and shared information

ShopXR runs post-purchase gamification campaigns for the Shopify stores and brands (“Brands”) that install our app. Data about a Brand's own customers, such as order details, game participation, and prize outcomes, is fully owned by that Brand. ShopXR only processes this data on the Brand's behalf while a campaign is running, and we do not keep a copy of it ourselves. This is separate from the Personal Information we collect about visitors to shopxr.org, which is covered elsewhere in this policy.

Personal Information is shared with service providers supporting operations and contract fulfillment. The Site may also disclose information to comply with laws, respond to legal requests, or protect rights.

The Site employs Personal Information for targeted advertisements and marketing communications. Tools utilized include:

• Google Analytics (opt-out available)
• Google Tag Manager
• TikTok measurement services
• Facebook Audiences and Google advertising
• Webflow/Calendly for form data sharing

Users can opt out through Facebook, Google, Bing, or the Digital Advertising Alliance portal.

Services include product offerings, payment processing, order fulfillment, and communications regarding new products and services.

Lawful Basis (GDPR)

EEA residents' data processing occurs under:

• Consent
• Contract performance
• Legal compliance
• Vital interest protection
• Public interest tasks
• Legitimate interests

Retention

Personal Information is retained unless you request erasure (see “Your Rights” section).

Automatic Decision-Making

EEA residents may object to automated decision-making with legal effects. The Site does not engage in fully automated decisions affecting customers, though webflow/calendly uses limited automation for spam prevention.

GDPR (EEA Residents)

You may access, port, correct, update, or request erasure of held Personal Information by contacting the Site using provided contact details.

CCPA (California Residents)

California residents possess rights to know, port, correct, update, or erase Personal Information. Authorized agents may submit requests on your behalf through provided contact information.

Cookies are small data files downloaded during Site visits, enabling functional, performance, advertising, and content enhancements. Session cookies expire upon browsing cessation; persistent cookies remain 30 minutes to two years.

Browser controls manage cookies, though removal may reduce functionality. Most browsers accept cookies automatically but allow manual control through Tools or Preferences menus.

Do Not Track

The Site does not alter practices when detecting Do Not Track signals due to inconsistent industry standards.

This Privacy Policy may be updated periodically for practice changes or regulatory reasons.

Contact the Site via email (info@shopxr.org) to lodge complaints. Unsatisfied complainants may escalate to relevant data protection authorities.